FAQs — Mermaid Gin

Where is Mermaid Gin distilled? +

Mermaid Gin is hand-crafted on the Isle of Wight, a UNESCO Biosphere Reserve off the south coast of England.

What is Rock Samphire? +

Rock samphire is a wild coastal plant foraged from the island's shoreline. Known locally as "Mermaid's Kiss," it is the signature botanical in all our spirits.

Do you ship internationally? +

Currently we ship within the United States. We're working on expanding our availability. Sign up to our newsletter to be the first to know.

How long does shipping take? +

Standard shipping takes 5–7 business days. Expedited options are available at checkout. Free shipping on orders over $75.

What's your return policy? +

We accept returns of unopened bottles within 30 days of delivery. Please contact us for return instructions.

How do I initiate a return? +

Email our support team with your order number. Refunds are processed to the original payment method within 5–10 business days.

How many botanicals are in Mermaid Gin? +

Mermaid Gin is crafted with ten ethically sourced botanicals, including organic lemon zest, grains of paradise, and wild-foraged rock samphire.

What's the difference between Mermaid Gin and Mermaid Zest? +

Mermaid Gin is a smooth London Dry with rock samphire and lemon zest. Mermaid Zest is brighter and citrus-forward, featuring grapefruit peel and island bergamot — perfect for spritzes.

Is your packaging sustainable? +

Yes. We are 100% plastic-free and use recyclable glass for our iconic bottles. All packaging materials are sustainably sourced and fully recyclable.

What does B Corp certification mean? +

B Corp certification means we meet the highest standards of verified social and environmental performance, transparency, and accountability.